Privacy Policy
Privacy Policy
Effective Date: March 9, 2026
Introduction
This Privacy Policy (“Policy”) applies to liquidationprime.ca and any other websites, applications, or mobile applications (each a “Website” and collectively, the “Websites”) owned and operated by Liquidation Prime (“Liquidation Prime”, “we”, “us”, or “our”), including any associated top-level or sub-level domains, unless a separate privacy policy is expressly stated as applying.
This Policy describes what personal information we collect, how such information is collected, the purposes for which it is collected and used, how it is disclosed, and the circumstances under which it may be shared or released. This Policy also explains your rights in relation to your personal information, the safeguards we use to protect personal information, and the steps you can take to help protect your information.
In addition, this Policy provides information about how to contact us with questions, concerns, or requests regarding our privacy practices.
If you require assistance or experience difficulty accessing this Policy or the Websites, you may contact us at:
info@liquidationprime.com
Material changes to this Policy will be communicated by posting an updated version on the applicable Website with a revised effective date.
Unless otherwise noted, the disclosures contained in this Policy also describe how and why we have collected, used, and disclosed personal information during the preceding twelve (12) months, in accordance with applicable Canadian privacy laws.
Personally Identifiable Information
When you register with us through the Website or Applications to create an account or otherwise use the Services of Liquidation Prime, we may ask you to provide certain personally identifiable information. This information refers to data that can be used to identify you or contact you (“Personal Information”).
Payment Information
We use one or more third-party payment processors to handle payment transactions on our behalf. Payment card information is provided directly to the applicable payment processor and is processed in accordance with their privacy policies and security practices.
We do not collect or store full credit card numbers or security codes (CVV) on our servers.
We may receive and store limited payment-related details, such as:
payment status
transaction amount
payment date
billing name
payment method identifier (such as card brand and last four digits)
This information may be used for record-keeping, fraud prevention, customer support, and accounting purposes.
We may also collect information that you voluntarily provide regarding your preferences, interests, communications, or interactions with the Platform, including information submitted through customer support inquiries or other correspondence.
You may choose not to provide some or all of the Personal Information requested; however, doing so may limit your ability to register for an account or access certain features or services offered through the Platform.
Account Registration and Use of Personal Information
You may register to create an account and access the Services of Liquidation Prime through our Website by providing the Personal Information requested during the registration process.
Based on the information you provide, we will create and administer your account, which allows you to participate in the Liquidation Prime marketplace as a buyer or seller.
We use Personal Information primarily to:
operate the Platform
provide the Services
complete transactions
administer inquiries
manage user accounts
We may also collect additional information you voluntarily provide as part of account registration, account administration, or profile management, including preferences or other information relevant to your use of the Platform (“Non-Identifying Information”).
Certain Non-Identifying Information may be considered Personal Information if it is combined with other identifiers in a manner that enables you to be identified. However, Non-Identifying Information that is aggregated or de-identified does not identify you personally.
We may combine Personal Information with Non-Identifying Information and may aggregate such information with data collected from other users in order to improve the quality, functionality, and performance of the Platform and enhance user experience.
We may use your Personal Information to communicate with you regarding your account, transactions, service updates, administrative messages, and, where permitted by law, marketing or promotional communications.
You may opt out of marketing communications at any time by following the unsubscribe instructions included in such communications or by updating your account preferences.
Data Retention
We retain Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
In general, we retain Personal Information for the duration of your account being active. After your account is closed or becomes inactive, we may retain certain information for a reasonable period as required to comply with legal, tax, accounting, or regulatory requirements, or for legitimate business purposes such as fraud prevention and dispute resolution.
When Personal Information is no longer required, we will securely delete, anonymize, or de-identify it.
Log Data
When you visit or interact with the Website, whether as a registered user or as a visitor, our servers may automatically record certain information sent by your browser (“Log Data”).
Log Data may include:
Internet Protocol (IP) address
browser type and version
referring URLs
pages visited
time and date of access
duration of visits
other usage statistics
We use Log Data to operate, maintain, and secure the Website, analyze usage patterns, improve functionality, and support technical administration of the Services.
Log Data is generally used in aggregated or de-identified form and is not treated as Personal Information unless combined with other information that enables identification.
Device Information
In addition to Log Data, we may collect information about the device used to access the Website.
This information may include:
device type
operating system
browser type and version
device settings
approximate location derived from IP address
unique device identifiers
crash or error data
We use this information to operate, secure, maintain, and improve the Website, diagnose technical issues, and enhance performance.
Use of Personal Information When Using the Chatbot
The Website may include an automated chatbot or similar interactive features designed to assist users with general inquiries, navigation, or support-related questions.
You are not required to provide personal information when interacting with the chatbot. However, if you voluntarily submit personal information through the chatbot, we may collect and use such information for the following purposes:
responding to inquiries
providing assistance
improving chatbot functionality
managing user accounts
monitoring usage and identifying technical issues
analyzing usage trends
Information submitted through the chatbot may be reviewed by automated systems and, where necessary, by authorized personnel for quality assurance, training, security, and support purposes.
We may share information collected through the chatbot with third-party service providers, including third-party AI service providers, assisting us in operating, maintaining, or improving the chatbot and related services.
Cookies and Tracking Technologies (Updated Section)
We use cookies and similar technologies to enhance your experience and analyze how the Website is used.
These technologies may include:
analytics tools such as Google Analytics
advertising and tracking technologies such as Meta Pixel and similar tools
CRM and marketing tools for email campaigns and user engagement tracking
These tools may collect information about your browsing behavior, interactions with the Website, and device information.
You may control or disable cookies through your browser settings. However, doing so may affect the functionality of certain features of the Website.
Where required by applicable law, we may implement a cookie consent mechanism allowing you to manage your preferences.
Information Sharing and User Visibility
When you register for an account and use the Platform, certain information may be visible to other users of the Liquidation Prime marketplace as part of normal marketplace functionality.
This may include:
username
business name
transaction-related information
Providing additional profile information is voluntary and may be visible to other users to facilitate transactions or communication.
Liquidation Prime does not control and is not responsible for information that users choose to disclose to other users through marketplace features.
Your information may be transferred to — and maintained on — computers located outside of Canada, where privacy laws may differ.
Aggregate and Non-Identifying Information
We may share aggregated, anonymized, or de-identified information that does not identify individuals with third parties for purposes such as:
statistical analysis
industry reporting
operational insights
improving the Platform
Such information cannot reasonably be used to identify you.
Service Providers
We may engage third-party companies and individuals (“Service Providers”) to facilitate the operation of the Platform.
These services may include:
payment processing
hosting and infrastructure
database management
analytics
fraud prevention
customer support
technical maintenance
Service Providers may access Personal Information solely for the purpose of performing services on our behalf and must maintain confidentiality and security safeguards.
Disclosure Required by Law
We may disclose Personal Information where required to do so by applicable law, regulation, court order, or other legal process.
We may also disclose Personal Information when we believe such disclosure is necessary to:
comply with legal obligations
enforce our agreements
protect the rights, property, or safety of Liquidation Prime, our users, or others
respond to lawful requests from public authorities or government agencies
Business Transfers
In the event that Liquidation Prime is involved in a merger, acquisition, reorganization, financing transaction, sale of company assets, or transition of service to another provider, Personal Information may be transferred, disclosed, or otherwise processed as part of such transaction.
In such cases, we will take reasonable steps to ensure that the receiving party agrees to protect Personal Information in a manner consistent with this Privacy Policy and applicable privacy laws.
No Social Networking Integrations
Liquidation Prime does not provide account registration, login, or data-sharing functionality through third-party social networking services and does not share Personal Information with social media platforms for account creation or posting activity.
Children’s Privacy
The Services provided through the Website are intended for use by businesses and individuals who are at least eighteen (18) years of age.
The Website and Services are not directed to children under the age of 18, and Liquidation Prime does not knowingly collect Personal Information from individuals under the age of 18.
If we become aware that Personal Information has been collected from a person under the age of 18 without authorization, we will take reasonable steps to delete such information.
If you believe a child has provided Personal Information through the Website, please contact us.
Data Breach / Security Incident
In the event of a security breach or unauthorized access, use, or disclosure of Personal Information that poses a real risk of significant harm, we will take appropriate steps in accordance with applicable laws.
This may include:
notifying affected individuals as soon as reasonably possible
reporting the incident to the appropriate regulatory authorities, including the Office of the Privacy Commissioner of Canada, where required
taking steps to mitigate the impact and prevent future incidents
We maintain internal procedures and safeguards designed to protect Personal Information and respond to security incidents.
Your Privacy Rights
In accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act, you may have certain rights regarding your Personal Information.
These rights may include:
Right of Access – You may request access to the Personal Information we hold about you.
Right to Correction – You may request correction of inaccurate or incomplete Personal Information.
Right to Deletion – You may request deletion of Personal Information, subject to legal obligations requiring retention.
Right to Withdraw Consent – Where processing is based on consent, you may withdraw consent at any time.
Right to File a Complaint – You may submit a complaint regarding privacy practices to us or the appropriate regulatory authority.
Privacy Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, including requests related to your Personal Information, please contact us:
info@liquidationprime.ca
We will respond to reasonable privacy-related inquiries in accordance with applicable laws.